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Return
Policy
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- Quality Assurance
We are confident our products will meet, if not exceed your expectations.
Our products are assured for high quality performance and zero manufacturing defects.
However in the case that you are not completely satisfied with our product
we will replace it or refund all your money. Also if you receive damaged products
we will gladly replace it with a new one.
- Return Policy
- Return claims can be made within
30 days of purchase. A refund of the full amount including shipping or a replacement will be sent upon the receipt of the returned product.
- We will not refund or send a replacement if over 75% of a product has been used.
- Our return and quality assurance policy does not apply to products damaged by misuse or improper storage.
- For partial returns only the product in question will be refunded or replaced, including the shipping cost of returning the product.
- Also all non-defective products must be returned in an as-new condition.
- Please allow up to 7 business days to process your return from the time it reaches our Returns Department Warehouse.
All credit requests will be completed within 7 business days,
but please note that it may take your credit card bank up to 30 days to apply your credit.
Please note that we have no control over how long the credit card company takes to credit the refund to your account after we submit the data to them,
but we do whatever we can to expedite the process.
- Return Procedure
- In order for us to process your return effectively, you must obtain a Return Authorization ("RA") before sending anything back. To request a RA, simply contact our Customer Care Center by sending a email to info@inkjetsoutlet.com or calling 718-353-6340.
- Along with your RA, you will be issued a pre-paid postage label for sending back your cartridges. please ship back the return package as soon as possible.
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Join Our Affiliate Program
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Join our affiliate program to earn up to
20% commission of selling
inkjet cartridges.
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